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Note: All prices in US Dollars

Free shipping for U.S. and Canada

Return Policy:  You may return most new, unopened items within 30 days of delivery for a full refund. Shipping charges are not refundable.
The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit.
"New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns of an item with any indications that it has been used.
We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Items should be returned in their original product packaging. Returns without a Return Authorization from us will not be accepted by our warehouse. Items that are opened or returned more than 30 days after delivery will receive a partial refund, i.e. a 25% restocking fee will be deducted from the refund. Items that are used and/or cannot be resold as NEW will receive a partial refund, i.e. a 50% to 100% restocking fee will be deducted from the refund, depending on the condition of the product.

Backorder Policy:  If we have not noted the back ordered items in a previous broadcast email and you ordered an item that just became back ordered, we will call or email you as soon as possible. You will have a choice of canceling the order or keeping it on backorder.

Shipping Policy: In the unlikely event that a carrier loses your order, for your convenience we will send a replacement order to you your customer immediately after you notify us. We will handle all claims with the carrier. If a carrier only delivers part of your order, make sure to notify us ASAP.
Standard UPS Ground Shipment Charges For the Continental US
Order Total Weight Shipping
0-5 Lbs    $8.95
6-10 Lbs   $12.95
11-15 Lbs   $15.95
16-30 Lbs   $19.95
31-40 Lbs  $24.99
41-55 Lbs  $27.99
56-75 Lbs  $35.99
76-100 Lbs  $60.99
Over  100 Lbs  Call for price

If you would like expedited shipping, please contact us for a shipping quote.

Damaged Goods Policy: Despite our best efforts, items may occasionally be damaged in transit. Carriers are responsible for damaged items and we will process the claim with the carrier. We must be notified within 7 days of delivery about any damaged shipments.

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